WAYS TO APOLOGY!

When someone truly made a mistake, and we all do, and offers a sincere apology, then the best response is to thank them, forgive them and move on. No one is perfect and if you screw up, and you will from time to time, treat them as you would want to be treated in the same situation.

Is it correct to say my apologies?

Here's a tip: Use “my apologies” if you want to say you're sorry. You use apology in the plural form to express regret for being unable to do something. No, if you are making a verbal or written statement to say you're sorry, apology might be singular or plural.

Method to Apologise Appropriately

• Step 1: Express Remorse. Every apology needs to start with two magic words: "I'm sorry," or "I apologize."

• Step 2: Admit Responsibility. Next, admit responsibility for your actions or behavior, and acknowledge what you did.

• Step 3: Make Amends.

• Step 4: Promise That It Won't Happen Again.

The other words for saying sorry.

• My Apologies. My apologies is another word for “I'm sorry.”

• Pardon/Pardon Me/I Beg Your Pardon. Pardon is a verb which means to allow as a courtesy.

• Excuse Me. Excuse me is used to politely interrupt a conversation.

• Mea Culpa.

• Oops/Woops.

• Ohnoo pardon me.

• My Bad.

The sincere apology procedure

• give a detailed account of the situation.

• acknowledge the hurt or damage done.

• take responsibility.

• recognize your/the company's role in the situation.

• include a statement of regret.

• ask for forgiveness.

• promise that it won't happen again.

• provide a form of restitution (if possible)

• Conclude amicably