To encourage and support cultural diversity, it is important to review written policies, procedures, standards and rules that govern how...

The volume of our voices is one way in which we can manage others’ impressions of us. We tend to have softer voices to begin with. When...

An interesting phenomenon i have observes is when man is controversial or offers a different viewpoint, neither man nor woman respond as...

The marketing concept takes the view that the most important stakeholders in the organisation are the customers. This does not...

It is rightly said that organisations are individual’s first home as one spends the maximum time here. Employees must treat their fellow...

We regularly find ourselves in positions where our needs come second to those around us. Your needs don’t get met. Ofcource, there are...

Planning is a key aspect of the management process. Basically, it is a decision – making process by which an organisation decides what it...

Assertiveness can contribute to the better use of leader’s time by enabling them to deal more effectively with interruptions....

There is a popular saying: women must work twice as hard to be considered half as good. As a result, women are like little ants working,...

Appalling of hearing the accusation that we are too aggressive or pushy, we will often avoid saying things that should legitimately be...