The following steps summarise the key stages involved in developing policies: 1. Identify need Policies can be developed: In anticipation...

To encourage and support cultural diversity, it is important to review written policies, procedures, standards and rules that govern how...

The volume of our voices is one way in which we can manage others’ impressions of us. We tend to have softer voices to begin with. When...

An interesting phenomenon i have observes is when man is controversial or offers a different viewpoint, neither man nor woman respond as...

The marketing concept takes the view that the most important stakeholders in the organisation are the customers. This does not...

Planning is a key aspect of the management process. Basically, it is a decision – making process by which an organisation decides what it...

Assertiveness can contribute to the better use of leader’s time by enabling them to deal more effectively with interruptions....

There is a popular saying: women must work twice as hard to be considered half as good. As a result, women are like little ants working,...

The emphasis in this mistake is on acting. Many women posses stereo-typically male characteristics and behave accordingly. These women...

Changing how you think about how you work is essential to changing self-defeating behaviour. Most of us have notions about what will get...